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How You Track Internet Marketing

Posted by Ralph Serpe | Campaign Tracking | Friday 30 July 2010 10:29 pm

As with any marketing campaign you may run to assist your business, it is important to track the results of your Internet marketing campaign. This should be done on a continual basis so you can ensure the strategies you are utilizing are working. Business owners who use banner ads have a simple way to track whether or not their banner ads are effective. This is possible because they can place code in the banner ad which will supply them with feedback each time a user clicks on the banner ad. This information is transmitted to the business owner so he can evaluate which of his banner ads are generating the most interest.

If the business owner is currently using two different styles of banner ads on comparable websites he can use this information to determine which design is most effective. This is important because if one style is significantly more effective than the other it might be worthwhile to convert all of the banner ads to this style or to make changes which will make the two different styles more similar. If the business owner is using the same banner ad on a number of different websites, the feedback can help him determine which websites are generating the most traffic for him. If he determines some websites are not generating a great deal of traffic it makes sense to discontinue the banner ads on these websites as they are not cost effective.

Business owners who utilize affiliate marketing during their Internet marketing campaign may also be interested in tracking the results of their affiliates. This is necessary because affiliates are often paid according to the results they generate but it is also useful for determining which affiliates are most successful. This information can be useful if different ads are running on different affiliate websites because it can be an indication of which websites are most effective. Tracking the results of affiliate marketing is similar to tracking the results of banner ads. You can place code in the ads which appear on the affiliate’s website to provide you with feedback each time a user clicks on the ad.

Another way to evaluate the results of an Internet marketing campaign is to simply closely monitor your own website traffic and sales. This is especially important when it is done in consideration with the type of marketing you are currently running. However, the problem with using this type of evaluation is it does not pinpoint successes or failures. If you launch your banner ad on five different websites at once you may notice an immediate increase in traffic and sales but will not be aware which websites are the most effective.

Call Tracking For Telemarketing

Posted by Alan Smith | Campaign Tracking | Monday 14 June 2010 10:07 pm

Call tracking has many useful features that telemarketing firms can utilize in their day to day operations. Not only can marketers track multiple campaigns, but you can perform quality control and calculate your closing ratios. This web based application is a great asset for the experienced and novice marketer in that it helps with crunching the numbers and gives you a snapshot of how your campaign efforts are performing. Let’s explore tracking systems and dive into the fine features this tracking software has to offer your telemarketing business.

Call tracking is great for tracking your telemarketers’ performances. One way to do this is by having your telemarketers call out and leaving your tracking number out for potential customers to call back on and see who is receiving those call backs. Most, if not all, tracking applications have recording capabilities which records any incoming calls. Any campaigns placed by the telemarketing company, in addition to the outbound calls, may yield customers calling in using that tracking number which is sent to your sales team and read for review as well.

As many calls come in through the phone lines, it’s important to keep track of your company’s integrity. You want to perform quality control on your telemarketing team and this software allows you to do just that. Some applications will even send you an SMS notification in regards to any call that was under one minute and find out what happened and why that particular call was that short. If your representatives are not taking the work serious or blowing customers off, you can immediately download the recording into an mp3 file and take proper action. The more advanced this technology becomes the better reporting it offers and more companies are beginning to utilize this software.

Some things to take note about your telemarketing business are when are the heaviest call times, the average call length, and keep a log of missed calls. Call tracking developers should have had all these features in mind when designing their application. What makes this tracking software better than getting an 800 number from the phone company is that it reports important statistics that you would have to call the phone company for and possibly wouldn’t even get as much useful data as with call tracking. Try a tracking system and discover the many great benefits of using this application and grow your business today.

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